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Steam is undoubtedly the most popular digital game store as it provides intriguing games and features the returning option in case you don’t like the game, of course, who want to spend their money on some bland and vague game.
If you just bought a game but found it’s not worth your purchase, then there is always an option to return on Steam, even getting cash back, and there is no hard and fast rule for that. Just a few steps and you’re good to go.
But what are these steps?
That’s what we’ll reveal within this article; read on to the last to unveil the best way to return or refund, along with some essential instructions and steam refund eligibility.
Steam Return Policy
Like other digital platforms, Steam offers refunds if we meet certain conditions. If the game you purchase meets those conditions, you can return it for your cashback. But unfortunately, if the game doesn’t meet those conditions, you can still contact steam customer support to ask if there is any chance of getting refund help from them.
Here’s what Steam’s return/refund policy says,
The Player will get a refund for any of your purchases for nearly any reason. It might be due to PC hardware requirement issues, unintentional buying, or you don’t like it.
- The players must have bought the game in the last two weeks.
- You must have spent less than 2 hours total playing the game.
- The same rule also applied to DLC content.
- In-game purchases are only refundable 48 hours after purchase if they have not been used, edited, or transferred.
How to Get a Refund for a Steam Game
Your refund request via help.steampowered.com isn’t essential as long as it’s made within the return time and the game hasn’t been played for more than two hours. Now that we’ve discussed the game’s eligibility for a refund let’s move on to the technique for refunding your game.
This is how you’d go about it:
Open your web browser and navigate to help.steampowered.com and log in to your Steam account. Then select “Purchases” from the menu.
Locate the specific Steam purchase you’d like to refund, and click on it. Once the page loads in, press the “I would like a refund” button.
Fill out the form, indicating whether you want your refund transferred to your Steam Wallet or your original payment method.
Note: Check your email for a confirmation of your refund request after you’ve completed this. It could take a few days for you to learn about your refund.
We get it, returning anything is a hassle in most cases. Check out this article on the top 12 farming simulator games on Steam to keep yourself occupied.
FAQs for Returning Games on Steam
Yes, Steam Wallet funds can be reimbursed up to 14 days after purchase if you haven’t spent any of them on Steam games or DLC.
Steam may withdraw your right to a refund if you are suspected of abusing the system. This is to prevent people from using the two-hour time limit.
Yes, you certainly can. It is not considered an abuse of the system to return a game for this reason.